Peter Pande – What is Six Sigma

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Author: Peter Pande

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  • Trading books are subject to gains and losses that affect the financial institution directly.

What is Six Sigma

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About the Author

Peter S. Pande is president of Pivotal Resources, Inc., a leading organizational improvement consulting and training firm.. He is an experienced executive consultant and has helped guide Six Sigma initiatives at major corporations. He cowrote the bestselling The Six Sigma Way as well as The Six Sigma Way Team Fieldbook.

The First Six Sigma Primer Written Especially for Employees

Six Sigma has gained an avid following among executives and managers for its ability to reduce cycle time, eliminate product defects, and dramatically increase customer involvement and satisfaction. But it can’t work without widespread employee involvement and commitment. What Is Six Sigma? explains, for employees, the core ideas behind it, the crucial roles and responsibilities employees have in a Six Sigma initiative, and how it can benefit them.

This concise introduction to Six Sigma explains what questions to ask when it is first introduced in an organization, then answers those questions in straightforward and easy-to-read style. Look to it for real-world descriptions of:

  • The changes and challenges they are likely to see
  • Case studies of employees using it to identify­­and correct­­major problems

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