ConversionXL, Dan McGaw – Optimizing Your Marketing Tech Stack

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Author: ConversionXL, Dan McGaw

Dan is a seasoned growth marketing and analytics veteran with a passion and talent for helping companies extract and interpret the right data to grow their businesses. He is currently the CEO and Founder of Effin Amazing, an analytics and marketing stack agency specialized in using data and analytics tools to increase mid-funnel and bottom-funnel conversion rates. He is also the CEO and Founder of utm.io, a leading tool in helping brands track the marketing campaigns with UTMs.

Optimizing Your Marketing Tech Stack

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Your full course curriculum:

Optimizing your marketing tech stack

Lesson 1

Building your stack taxonomy

From automating marketing and sales processes to helping you obtain reliable, meaningful intel, your tech stack should power your business for the better. But if nobody knows how things are named or where to find information, you’ve got no chance getting your team to embrace new systems. Occasionally boring, but wildly important topics include:

How to build a taxonomy and schema sheet — Standardize your stack structure and names in an easily scalable, referenceable document

The proper way to name the actions your users take — So that things like “sales-qualified lead” mean the same to everyone in your company

How to store important demographic, technographic, and firmographic data — The right classifications make it much easier to search, sort, and segment

How to maintain data governance in your marketing stack — Make sure your tools generate untainted, reliable data at every step of the process

Lesson 2

Data driven analytics

With the right analytics setup, your data can tell you a ton about your customers. Whether you want to understand demographics, firmographics (organizational insights), or simply know more about how people behave, it all starts with the correct analytics setup. Dan will show you:

How to improve your reporting and KPIs — Stop tracking vanity metrics, and start running more meaningful reports

Which analytics tools can help you track behavior — Often, customer and prospect behavior can tell us more about their needs than the customers themselves

Why Google Analytics just isn’t enough nowadays — Supplement your main analytics platform with tools that fill in the missing holes

How to track phone calls in your analytics — Paint a more complete picture of where your wins are coming from

Lesson 3

Capture emails and generate more leads

No matter your line of business, capturing emails should be one of your highest priorities. This class will show you tools and tricks to generate more leads with richer context. We’ll answer questions like:

What are some of the main providers to help you capture emails? You’ll want to consider how these tools integrate with your email marketing platform, and what data is most valuable to your marketing team

What are the different types of lead-generation solutions? Choose the right tool for your audience, your business model, and the information you need from prospects

How can we collect email addresses and enrich them with valuable information? Getting someone’s email is good, but getting someone’s email while learning more about them is much better

Lesson 4

Automating your marketing

Automation is eating the world — and businesses that don’t use will get eaten too. Learn the main players in the marketing space and how you should go about choosing an automation tool for your business. Dan will also reveal easy, effective marketing automation hacks that help personalize your marketing (and clear busywork from your calendar). You’ll learn:

The main features you should look for in a marketing automation tool — Sort the genuinely good players from the sea of copycats

How to map the fields in your automation tool to the rest of your stack — So form field values land where they should, every time

How to present the cost of a tool to leadership — Make your case for a valuable tool in the most persuasive way possible

Create a progressive profiling onboarding program to improve personalization — We’ll talk about what questions to ask customers and when

Personalize each touchpoint for your customer journey — So that not only are YOU generating higher revenue, they’re happy with your service or product, and loyal to your brand

Lesson 5

Relationship management with CRMs

The line between marketing automation and customer relationship management (CRM) tools is becoming blurred. That said, there are still “worth it” CRM tools that enable you to better manage your customer relationships. If you have a sales organization, you have to have a Customer Relationship Management (CRM) tool. In this class, we’ll cover:

Your main considerations when choosing a CRM — Including whether your team will be able to adapt to it or not

Why the CRM is not longer just a sales tool — It’s time to break down the departmental silos and work as one team

CRM attributes that matter most — Overlook bells and whistles in favor of tools that enable real, useable insights

How to port Salesforce “action tracking” into your analytics tool — Know who customers are, what they’ve been up to, and what you need them to do next

Show off your new skills: Get a certificate of completion

Once you’ve completed the course, take a test to get certified in building a marketing tech stack.

Add your certification to your resume, your LinkedIn profile, or just get that well-earned raise you’ve been waiting for….

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